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Prepaid FAQ's - How to Use Guide

For instructions on how to use your reload card and subscribe to a Prepaid MiFi Plan

On this page

Prepaid Cellular

To reload your prepaid wallet:

  1. Enter your 10-digit mobile number and click "Confirm"
  2. Enter the voucher code on the scratch card or the eCard that you purchased and click confirm.
  3. For more information on how to subscribe to a Prepaid Plan, text HELP PLAN CHANGE to 3282.

For iConnect Prepaid MiFi's only

To refill or subscribe to a DATA PLAN:

  1. Enter your 10-digit mobile number and click "Confirm"
  2. To reload your prepaid wallet:
    1. Select Reload your prepaid wallet option and click Confirm.
    2. Enter the voucher code on the scratch card or the eCard that you purchased and click "Confirm".
  3. To subscribe to a plan
    1. Select the "Subscribe to a MiFi Data Plan" and click "Confirm"
    2. Select the plan you want to subscribe to from the dropdown box.
    3. Select the preferred payment option from the dropdown box.
    4. Tick on the "I am an iConnect 4G LTE subscriber" then click "Confirm".